Consumers Guide on home-building to be launched

The Competition and Consumer Affairs Commission is developing a roadmap to help consumers in the process of building their homes. This is after recognising that many persons desirous of constructing a house have to depend on contractors to walk them...

Consumers can now file complaints about shoddy service online

– CCAC says too many service providers run away from their legal obligations Consumers now have a new avenue through which they can report service providers and businesses that foist inferior products and poor quality services on them.This can now...

No automatic repossession of hire purchase items – redraft Bill proposes

Director of the Competition and Consumer Affairs Commission (CCAC), Dawn Cush, on Tuesday said the time has come for the Hire Purchase Bill to be redrafted to offer more protection to consumers.Cush was at the time responding to questions after...

Competition, Consumer Affairs Commission says Hire Purchase agreements should be reviewed

In light of a number of reports stemming from the auto industry in relation to a number of issues, the Guyana Competition and Consumer Affairs Commission (CCAC) on Wednesday made a call for the Hire Purchase (HP) agreement to be...

CCAC justifies auto dealers repossessing vehicles

The Guyana Competition and Consumer Affairs Commission (CCAC) has received 27 complaints from customers whose vehicles were repossessed by their respective auto dealer.In addressing this concern, its Chairman, Ronald Burch-Smith is in support of the move by auto dealers since...

Auto dealers selling inferior vehicles in Guyana -CCAC

The Guyana Competition and Consumer Affairs Commission (CCAC) on Wednesday called out auto dealers countrywide over the selling of inferior vehicles to unsuspecting customers. According to the CCAC, at an event held at Herdmanston Lodge, Georgetown, this was evident in...

CCAC Board rules against errant suppliers- Six businesses to refund $788,000 to consumers

The Board of Commissioners of the Competition and Consumer Affairs Commission (CCAC) recently ruled against six suppliers who were found guilty of committing several breaches of the Consumer Affairs Act of 2011. This was disclosed by the CCAC’s Public Relations...

Consumers can now make complaints “on-the-go”

Gone are those days when exploited or angry customers from across the country headed down to Sophia, Greater Georgetown, to make a complaint against a business, as the Guyana Competition and Consumer Affairs Commission (CCAC) has launched its first website...

CAU Mid-Year Statistical Report – 2018

The Consumer Affairs Unit (CAU) of the Competition and Consumer Affairs Commission (CCAC) continues to execute its mandate, that is, protecting consumers from being unfairly treated by businesses and also providing a legal framework by which businesses can use to...

CCAC conducts city business inspection exercise

many stores said to be in compliant with the Act certain aspects of the Act still to be followed by some suppliers consumers encouraged to become au fait with their buying rights DPI, Guyana, Wednesday, September 12, 2018 The Competition...